Afosto
About the Project
Afosto is a cutting-edge SaaS company that empowers retailers and e-commerce businesses with intelligent, API-first commerce solutions. Its platform offers advanced more than ERP tool, handle order management, warehouse automation, and seamless multichannel integration to help businesses streamline operations, enhance customer experiences, and drive sustainable growth. With a strong focus on flexibility and scalability, Afosto enables companies to optimize their sales processes and stay ahead in the evolving digital commerce landscape
My Role
As a Technical Writer for this project, I was responsible for creating and structuring comprehensive ERP documentation within Afosto’s platform. The client had already developed the system, and my role was to produce clear, well-organized, and user-friendly documentation covering key ERP functionalities such as order management, warehouse automation, multichannel integrations, and module-specific guides. I developed detailed documentation on order management processes, data grids, rules, and batch operations, ensuring seamless navigation and usability for end users. Additionally, I created step-by-step guides for setting up an account, configuring an organization, and onboarding users, making it easier for businesses to integrate the platform into their workflows. By collaborating closely with the development and product teams, I ensured accuracy, clarity, and consistency across all resources. Through well-structured documentation and end-user articles, I simplified complex technical processes, enabling businesses to optimize their operations efficiently with Afosto’s ERP solutions